Tue May 07, 2024 7:12 pm
Seems like nobody else is having similar problems. I did open up the device to take a peak inside, there are 3 tiny screws around diameter face of the face which the branding is on, this got me inside where I found a few more screws that I removed. But then didn’t see anyway I’d dismantling further without possibly breaking. I was hoping for some sort of screw/tightening part that would increase the friction on the focus wheel but nothing was visible.
Has nobody else has a loose/low friction wheel? Maybe I have just got a couple of bad ones that I might have to RMA.
Constellation 4K, ATEM Advanced Panel, VideoHub 20/20, Camera Control, SmartScopes 4K, Ursa Broadcast G2, Studio Camera 6K, Hyperdeck 4K Pro, Ultimatte 12 4K, UltraStudio Mini 4K, Web Presenter 4K