- Posts: 89
- Joined: Fri Aug 16, 2013 1:24 pm
- Location: Libreville - Gabon - Africa
Sun May 05, 2024 10:03 am
Hi all
i have a problem with install update ATEM sofdtware on my PC
impossible error desinstall . i do desintall but same think
Sorry i dont understand anything in that bellow.
Could you help me PLEASE
[6AB8:0BFC][2024-05-05T10:57:32]i000: Setting string variable 'WixBundleName' to value 'Blackmagic ATEM Switchers'
[6AB8:0BFC][2024-05-05T10:57:32]i000: Setting string variable 'WixBundleManufacturer' to value 'Blackmagic Design'
[6AB8:8978][2024-05-05T10:57:32]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[6AB8:8978][2024-05-05T10:57:32]i000: Setting version variable 'WixBundleFileVersion' to value '9.4.0.0'
[6AB8:0BFC][2024-05-05T10:57:32]i100: Detect begin, 1 packages
[6AB8:0BFC][2024-05-05T10:57:32]i103: Detected related package: {841A4E14-680C-4C2A-AE8E-328A72C17D3D}, scope: PerMachine, version: 9.3.0.0, language: 0 operation: MajorUpgrade
[6AB8:0BFC][2024-05-05T10:57:32]i101: Detected package: InstallerSupport.dat, state: Absent, cached: None
[6AB8:0BFC][2024-05-05T10:57:32]i052: Condition '1=1' evaluates to true.
[6AB8:0BFC][2024-05-05T10:57:32]i199: Detect complete, result: 0x0
[6AB8:0BFC][2024-05-05T10:57:43]i200: Plan begin, 1 packages, action: Install
[6AB8:0BFC][2024-05-05T10:57:43]i052: Condition '1=1' evaluates to true.
[6AB8:0BFC][2024-05-05T10:57:43]i000: Setting string variable 'WixBundleRollbackLog_InstallerSupport.dat' to value 'C:\Users\david\AppData\Local\Temp\Blackmagic_ATEM_Switchers_20240505105732_000_InstallerSupport.dat_rollback.log'
[6AB8:0BFC][2024-05-05T10:57:43]i000: Setting string variable 'WixBundleLog_InstallerSupport.dat' to value 'C:\Users\david\AppData\Local\Temp\Blackmagic_ATEM_Switchers_20240505105732_000_InstallerSupport.dat.log'
[6AB8:0BFC][2024-05-05T10:57:43]i201: Planned package: InstallerSupport.dat, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
[6AB8:0BFC][2024-05-05T10:57:43]i299: Plan complete, result: 0x0
[6AB8:0BFC][2024-05-05T10:57:43]i300: Apply begin
[6AB8:0BFC][2024-05-05T10:57:43]i010: Launching elevated engine process.
[6AB8:0BFC][2024-05-05T10:57:43]i011: Launched elevated engine process.
[6AB8:0BFC][2024-05-05T10:57:43]i012: Connected to elevated engine.
[9D34:9EB4][2024-05-05T10:57:43]i358: Pausing automatic updates.
[9D34:9EB4][2024-05-05T10:57:43]i359: Paused automatic updates.
[9D34:9EB4][2024-05-05T10:57:43]i360: Creating a system restore point.
[9D34:9EB4][2024-05-05T10:57:44]i361: Created a system restore point.
[9D34:9EB4][2024-05-05T10:57:44]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, options: 0x7, disable resume: No
[9D34:9EB4][2024-05-05T10:57:44]i000: Caching bundle from: 'C:\WINDOWS\Temp\{504817C6-525E-4F02-82C0-5041B8C04D72}\.be\Switchers_Installer_n.nn.exe' to: 'C:\ProgramData\Package Cache\{4cd7bdd5-105a-4ea3-865b-104807a46c64}\Switchers_Installer_n.nn.exe'
[9D34:9EB4][2024-05-05T10:57:44]i320: Registering bundle dependency provider: {4cd7bdd5-105a-4ea3-865b-104807a46c64}, version: 9.4.0.0
[9D34:9EB4][2024-05-05T10:57:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: Active, restart initiated: No, disable resume: No
[6AB8:1234][2024-05-05T10:57:44]i338: Acquiring package: InstallerSupport.dat, payload: InstallerSupport.dat, copy from: C:\Users\david\Downloads\atemmaj\InstallerSupport.dat
[6AB8:1234][2024-05-05T10:57:44]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\david\Downloads\atemmaj\'
[9D34:14F0][2024-05-05T10:57:47]i305: Verified acquired payload: InstallerSupport.dat at path: C:\ProgramData\Package Cache\.unverified\InstallerSupport.dat, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\InstallerSupport.dat.
[6AB8:1234][2024-05-05T10:57:47]i338: Acquiring package: InstallerSupport.dat, payload: cab1ACDFF26AC667C3836582BC40B01C080, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchers.cab
[9D34:14F0][2024-05-05T10:57:48]i305: Verified acquired payload: cab1ACDFF26AC667C3836582BC40B01C080 at path: C:\ProgramData\Package Cache\.unverified\cab1ACDFF26AC667C3836582BC40B01C080, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchers.cab.
[6AB8:1234][2024-05-05T10:57:48]i338: Acquiring package: InstallerSupport.dat, payload: cab1561A002245E78C0FF14101834AAEEC9, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersSupport.cab
[9D34:14F0][2024-05-05T10:57:50]i305: Verified acquired payload: cab1561A002245E78C0FF14101834AAEEC9 at path: C:\ProgramData\Package Cache\.unverified\cab1561A002245E78C0FF14101834AAEEC9, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersSupport.cab.
[6AB8:1234][2024-05-05T10:57:50]i338: Acquiring package: InstallerSupport.dat, payload: cab39FAB211EEE218E4BBFC9ECC9818888C, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersLegacy.cab
[9D34:14F0][2024-05-05T10:57:51]i305: Verified acquired payload: cab39FAB211EEE218E4BBFC9ECC9818888C at path: C:\ProgramData\Package Cache\.unverified\cab39FAB211EEE218E4BBFC9ECC9818888C, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersLegacy.cab.
[6AB8:1234][2024-05-05T10:57:51]i338: Acquiring package: InstallerSupport.dat, payload: cabBAC9A4AE2AFED24A2058AA9AC7B6C017, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersPlugins.cab
[9D34:14F0][2024-05-05T10:57:53]i305: Verified acquired payload: cabBAC9A4AE2AFED24A2058AA9AC7B6C017 at path: C:\ProgramData\Package Cache\.unverified\cabBAC9A4AE2AFED24A2058AA9AC7B6C017, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersPlugins.cab.
[9D34:9EB4][2024-05-05T10:57:53]i323: Registering package dependency provider: {86EBDCBE-C7C5-4205-A5A3-6F9742525696}, version: 9.4.0.0, package: InstallerSupport.dat
[9D34:9EB4][2024-05-05T10:57:53]i301: Applying execute package: InstallerSupport.dat, action: Install, path: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\InstallerSupport.dat, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[9D34:9EB4][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to install MSI package.
[9D34:9EB4][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to execute MSI package.
[6AB8:0BFC][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[6AB8:0BFC][2024-05-05T10:58:34]i319: Applied execute package: InstallerSupport.dat, result: 0x80070643, restart: None
[6AB8:0BFC][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to execute MSI package.
[9D34:9EB4][2024-05-05T10:58:34]i318: Skipped rollback of package: InstallerSupport.dat, action: Uninstall, already: Absent
[6AB8:0BFC][2024-05-05T10:58:34]i319: Applied rollback package: InstallerSupport.dat, result: 0x0, restart: None
[9D34:9EB4][2024-05-05T10:58:34]i329: Removed package dependency provider: {86EBDCBE-C7C5-4205-A5A3-6F9742525696}, package: InstallerSupport.dat
[9D34:9EB4][2024-05-05T10:58:34]i351: Removing cached package: InstallerSupport.dat, from path: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\
[9D34:9EB4][2024-05-05T10:58:35]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: None, restart: None, disable resume: No
[9D34:9EB4][2024-05-05T10:58:35]i330: Removed bundle dependency provider: {4cd7bdd5-105a-4ea3-865b-104807a46c64}
[9D34:9EB4][2024-05-05T10:58:35]i352: Removing cached bundle: {4cd7bdd5-105a-4ea3-865b-104807a46c64}, from path: C:\ProgramData\Package Cache\{4cd7bdd5-105a-4ea3-865b-104807a46c64}\
[9D34:9EB4][2024-05-05T10:58:35]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: None, restart initiated: No, disable resume: No
[6AB8:0BFC][2024-05-05T10:58:35]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
i have a problem with install update ATEM sofdtware on my PC
impossible error desinstall . i do desintall but same think
Sorry i dont understand anything in that bellow.
Could you help me PLEASE
[6AB8:0BFC][2024-05-05T10:57:32]i000: Setting string variable 'WixBundleName' to value 'Blackmagic ATEM Switchers'
[6AB8:0BFC][2024-05-05T10:57:32]i000: Setting string variable 'WixBundleManufacturer' to value 'Blackmagic Design'
[6AB8:8978][2024-05-05T10:57:32]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[6AB8:8978][2024-05-05T10:57:32]i000: Setting version variable 'WixBundleFileVersion' to value '9.4.0.0'
[6AB8:0BFC][2024-05-05T10:57:32]i100: Detect begin, 1 packages
[6AB8:0BFC][2024-05-05T10:57:32]i103: Detected related package: {841A4E14-680C-4C2A-AE8E-328A72C17D3D}, scope: PerMachine, version: 9.3.0.0, language: 0 operation: MajorUpgrade
[6AB8:0BFC][2024-05-05T10:57:32]i101: Detected package: InstallerSupport.dat, state: Absent, cached: None
[6AB8:0BFC][2024-05-05T10:57:32]i052: Condition '1=1' evaluates to true.
[6AB8:0BFC][2024-05-05T10:57:32]i199: Detect complete, result: 0x0
[6AB8:0BFC][2024-05-05T10:57:43]i200: Plan begin, 1 packages, action: Install
[6AB8:0BFC][2024-05-05T10:57:43]i052: Condition '1=1' evaluates to true.
[6AB8:0BFC][2024-05-05T10:57:43]i000: Setting string variable 'WixBundleRollbackLog_InstallerSupport.dat' to value 'C:\Users\david\AppData\Local\Temp\Blackmagic_ATEM_Switchers_20240505105732_000_InstallerSupport.dat_rollback.log'
[6AB8:0BFC][2024-05-05T10:57:43]i000: Setting string variable 'WixBundleLog_InstallerSupport.dat' to value 'C:\Users\david\AppData\Local\Temp\Blackmagic_ATEM_Switchers_20240505105732_000_InstallerSupport.dat.log'
[6AB8:0BFC][2024-05-05T10:57:43]i201: Planned package: InstallerSupport.dat, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
[6AB8:0BFC][2024-05-05T10:57:43]i299: Plan complete, result: 0x0
[6AB8:0BFC][2024-05-05T10:57:43]i300: Apply begin
[6AB8:0BFC][2024-05-05T10:57:43]i010: Launching elevated engine process.
[6AB8:0BFC][2024-05-05T10:57:43]i011: Launched elevated engine process.
[6AB8:0BFC][2024-05-05T10:57:43]i012: Connected to elevated engine.
[9D34:9EB4][2024-05-05T10:57:43]i358: Pausing automatic updates.
[9D34:9EB4][2024-05-05T10:57:43]i359: Paused automatic updates.
[9D34:9EB4][2024-05-05T10:57:43]i360: Creating a system restore point.
[9D34:9EB4][2024-05-05T10:57:44]i361: Created a system restore point.
[9D34:9EB4][2024-05-05T10:57:44]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, options: 0x7, disable resume: No
[9D34:9EB4][2024-05-05T10:57:44]i000: Caching bundle from: 'C:\WINDOWS\Temp\{504817C6-525E-4F02-82C0-5041B8C04D72}\.be\Switchers_Installer_n.nn.exe' to: 'C:\ProgramData\Package Cache\{4cd7bdd5-105a-4ea3-865b-104807a46c64}\Switchers_Installer_n.nn.exe'
[9D34:9EB4][2024-05-05T10:57:44]i320: Registering bundle dependency provider: {4cd7bdd5-105a-4ea3-865b-104807a46c64}, version: 9.4.0.0
[9D34:9EB4][2024-05-05T10:57:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: Active, restart initiated: No, disable resume: No
[6AB8:1234][2024-05-05T10:57:44]i338: Acquiring package: InstallerSupport.dat, payload: InstallerSupport.dat, copy from: C:\Users\david\Downloads\atemmaj\InstallerSupport.dat
[6AB8:1234][2024-05-05T10:57:44]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\david\Downloads\atemmaj\'
[9D34:14F0][2024-05-05T10:57:47]i305: Verified acquired payload: InstallerSupport.dat at path: C:\ProgramData\Package Cache\.unverified\InstallerSupport.dat, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\InstallerSupport.dat.
[6AB8:1234][2024-05-05T10:57:47]i338: Acquiring package: InstallerSupport.dat, payload: cab1ACDFF26AC667C3836582BC40B01C080, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchers.cab
[9D34:14F0][2024-05-05T10:57:48]i305: Verified acquired payload: cab1ACDFF26AC667C3836582BC40B01C080 at path: C:\ProgramData\Package Cache\.unverified\cab1ACDFF26AC667C3836582BC40B01C080, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchers.cab.
[6AB8:1234][2024-05-05T10:57:48]i338: Acquiring package: InstallerSupport.dat, payload: cab1561A002245E78C0FF14101834AAEEC9, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersSupport.cab
[9D34:14F0][2024-05-05T10:57:50]i305: Verified acquired payload: cab1561A002245E78C0FF14101834AAEEC9 at path: C:\ProgramData\Package Cache\.unverified\cab1561A002245E78C0FF14101834AAEEC9, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersSupport.cab.
[6AB8:1234][2024-05-05T10:57:50]i338: Acquiring package: InstallerSupport.dat, payload: cab39FAB211EEE218E4BBFC9ECC9818888C, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersLegacy.cab
[9D34:14F0][2024-05-05T10:57:51]i305: Verified acquired payload: cab39FAB211EEE218E4BBFC9ECC9818888C at path: C:\ProgramData\Package Cache\.unverified\cab39FAB211EEE218E4BBFC9ECC9818888C, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersLegacy.cab.
[6AB8:1234][2024-05-05T10:57:51]i338: Acquiring package: InstallerSupport.dat, payload: cabBAC9A4AE2AFED24A2058AA9AC7B6C017, copy from: C:\Users\david\Downloads\atemmaj\BlackmagicSwitchersPlugins.cab
[9D34:14F0][2024-05-05T10:57:53]i305: Verified acquired payload: cabBAC9A4AE2AFED24A2058AA9AC7B6C017 at path: C:\ProgramData\Package Cache\.unverified\cabBAC9A4AE2AFED24A2058AA9AC7B6C017, moving to: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\BlackmagicSwitchersPlugins.cab.
[9D34:9EB4][2024-05-05T10:57:53]i323: Registering package dependency provider: {86EBDCBE-C7C5-4205-A5A3-6F9742525696}, version: 9.4.0.0, package: InstallerSupport.dat
[9D34:9EB4][2024-05-05T10:57:53]i301: Applying execute package: InstallerSupport.dat, action: Install, path: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\InstallerSupport.dat, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[9D34:9EB4][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to install MSI package.
[9D34:9EB4][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to execute MSI package.
[6AB8:0BFC][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[6AB8:0BFC][2024-05-05T10:58:34]i319: Applied execute package: InstallerSupport.dat, result: 0x80070643, restart: None
[6AB8:0BFC][2024-05-05T10:58:34]e000: Error 0x80070643: Failed to execute MSI package.
[9D34:9EB4][2024-05-05T10:58:34]i318: Skipped rollback of package: InstallerSupport.dat, action: Uninstall, already: Absent
[6AB8:0BFC][2024-05-05T10:58:34]i319: Applied rollback package: InstallerSupport.dat, result: 0x0, restart: None
[9D34:9EB4][2024-05-05T10:58:34]i329: Removed package dependency provider: {86EBDCBE-C7C5-4205-A5A3-6F9742525696}, package: InstallerSupport.dat
[9D34:9EB4][2024-05-05T10:58:34]i351: Removing cached package: InstallerSupport.dat, from path: C:\ProgramData\Package Cache\{86EBDCBE-C7C5-4205-A5A3-6F9742525696}v9.4.0.0\
[9D34:9EB4][2024-05-05T10:58:35]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: None, restart: None, disable resume: No
[9D34:9EB4][2024-05-05T10:58:35]i330: Removed bundle dependency provider: {4cd7bdd5-105a-4ea3-865b-104807a46c64}
[9D34:9EB4][2024-05-05T10:58:35]i352: Removing cached bundle: {4cd7bdd5-105a-4ea3-865b-104807a46c64}, from path: C:\ProgramData\Package Cache\{4cd7bdd5-105a-4ea3-865b-104807a46c64}\
[9D34:9EB4][2024-05-05T10:58:35]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4cd7bdd5-105a-4ea3-865b-104807a46c64}, resume: None, restart initiated: No, disable resume: No
[6AB8:0BFC][2024-05-05T10:58:35]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
- Attachments
-
- atem unis.JPG (28.53 KiB) Viewed 555 times
Atem Constellation 8K
Camera 6K Full Frame
BMD Mini Camera
Atem: 2 M/E Advanced panel 20 / 1 M/E Production Studio 4K / Television studio Pro 4K / Control Camera Panel
Camera mini URSA
Pocket Camera 6K
Studio camera 4K & 6K
Studio Converter
....
Camera 6K Full Frame
BMD Mini Camera
Atem: 2 M/E Advanced panel 20 / 1 M/E Production Studio 4K / Television studio Pro 4K / Control Camera Panel
Camera mini URSA
Pocket Camera 6K
Studio camera 4K & 6K
Studio Converter
....