Tue May 07, 2024 7:01 pm
I’m playing a 4K video from a MacBook via thunderbolt into a UltraStudio 4K Mini. The video is playing perfectly on the built in screen. This is connected by SDI to a 4K Constellation but the image isn’t coming through in the correct scale. I am only getting about 25% of the image. It has cropped the rest. I can’t find a setting to adjust this, what am I missing. No scaling is required. The video I’m playing is 3840x2160 at 25p. That’s what all my equipment is set to so no scaling should be required. Anyone else experienced this? Any guidance appreciated.
Constellation 4K, ATEM Advanced Panel, VideoHub 20/20, Camera Control, SmartScopes 4K, Ursa Broadcast G2, Studio Camera 6K, Hyperdeck 4K Pro, Ultimatte 12 4K, UltraStudio Mini 4K, Web Presenter 4K