Media offline but it's not

Hi,

I have been working on a project since few days and everything was fine. When I opened it this morning half my clip in my timeline were offline, but it. wasn't in the media pool. More weird, the offline issue is random, I can have the same media on the timeline, with the same path and all, but one on two is offline.

I've tried everything;
- unlink and relink,
- drag from the finder into the project the same footage (it add it double),
- I have codec footage that are supported by Davinci (It's not the first time a edit with those setting) my footage is Braw 8:1, 4k in 59,94 FPs on MAC with Davinci Studio (I feel it's about the FPS, i'll explain later why),
- my Decode Options: H.264/H.265 using hardware acceleration is uncheck,
- my GPU Processing Mode is at auto.

I feel it's about the frame rate. I shoot at 59,94 to do slow down the footage. My projet is also in 59,94, because when i put it in 23,97 (which I want to export) it did nothing. So I put the project in 59,94 and the footage 23,97 and it works fine like that, but I didn't understand why it's working like that, I thought I was supposed to put the project like I want it at the end, so in 23,97 and then the footage inthe 23,97 to to fit the timeline.

The only way i'm able to put back my footage online is when a right click directly on the footage in the timeline and select "conform lock with media pool clip" and selection the same clip in the media pool. But I have to do it manually with each clip and it take me forever and some of the clip switch back to offline after too.

Can someone help me please?

I was having a similar issue with my media being listed as off-line. It has been random and sometimes occurs during rendering but doesn't show in editing.

Anyway, I ran across this in the forum posted under title "Media Offline" Mon Mar 27, 2023 6:02 pm from sworcester (I tried to post the url but I'm not allowed?).

"Right click on timeline in the media pool >timelines>Reconform from bins

Didn't really know what it did, and I hadn't seen that as a possible solution but all is well on that project now, I think"

I was able to correct my issue by going to the Media page, right-clicking on the timeline, selecting "Timeline" and selecting "Reconform from Media Storage" since I wasn't using Bins.

It did resolve my issues.

My issue is when importing .AVI files they all show the red MEDIA OFFLINE warning for the first 3 frames of each clip (.MOV files are fine). After 3 frames the clips appear fine (either during playback in the Media Pool or in the timeline).

The clips play fine on their own outside of DR (am using 18.5). Here's what I've done in addition to the reconform tip:

Moved the clips from one hard drive to another. No change.
Deleted and recreated a new timeline. No change.

Trimmed the first 3 frames of the clip. Error goes away.

Obviously I'm not addressing root cause with my fix. Just a bandage for about 100 clips.

Thoughts?

[Dwaine Maggart]

Provide a link to a sample clip that exhibits this issue. Also provide details on your system.

And the drp of the project if you can

I have a similar issue where clips in the timeline are in the media pool and were linked the last time I used DR 18.6 but when I reopen the project, they show red.

I have attached an image of the issue and hope someone has an answer.

Thank you guys.

Try turning off your render cache. If that works your scratch disk is probably full. Go to Playback>Delete Render Cache>Manage Cache Data, then delete the cache of the current project and any old projects you don't want the cache for or that are taking up a lot of space.

Thanks, I will try that but I'm not sure that's it since it is only intermittent and the disk it is using has 4TB with plenty of space left.

Bob

Ugh I have been having this issue quite a bit lately. Unexplainable and not reproducible. DaVinci is just not reliable in a professional environment but I like it so I still use it.

If you're running into Media Offline problems, check these things:

1) are the drives listed correctly in User -> System -> Media Storage?

2) are there any potential filename conflicts with the source media?

3) be aware that almost all H.264 files do not have accurate embedded timecode, so that can be a potential issue (particularly combined with #2)

4) make sure the drive permissions are set correctly

5) check the file path on the Media Page for the missing files and see if you can force a relink. Highlight the files, right-click, choose RELINK MEDIA, and then choose the correct source folder.

6) if the files are H.264/H.265 10-bit, be aware that they will only play in Resolve Studio. (There's quite a few codecs that only play in the Studio version.) For a lot of reasons, highly-compressed H.264/H.265 files are not ideal for post.

7) it's possible only your render cache has gone offline. To ward against that, re-render the cache or just delete it all and then go to the deliver page and try again.

The key is to check the MEDIA PAGE. Look at the rows of media and check where the source drive is. Worst case, relink it all. We try to confine all the media for one project to one folder, so worst case, we'd lasso all the media files, right-click and choose RELINK, and choose that one folder. "In theory," it should just work. Sometimes, just closing the session and re-opening it forces Resolve to go out and check the drive and file paths, and then the session is fine again.

If you're running into Media Offline problems, check these things:

1) are the drives listed correctly in User -> System -> Media Storage?

2) are there any potential filename conflicts with the source media?

3) be aware that almost all H.264 files do not have accurate embedded timecode, so that can be a potential issue (particularly combined with #2)

4) make sure the drive permissions are set correctly

5) check the file path on the Media Page for the missing files and see if you can force a relink. Highlight the files, right-click, choose RELINK MEDIA, and then choose the correct source folder.

6) if the files are H.264/H.265 10-bit, be aware that they will only play in Resolve Studio. (There's quite a few codecs that only play in the Studio version.) For a lot of reasons, highly-compressed H.264/H.265 files are not ideal for post.

7) it's possible only your render cache has gone offline. To ward against that, re-render the cache or just delete it all and then go to the deliver page and try again.

The key is to check the MEDIA PAGE. Look at the rows of media and check where the source drive is. Worst case, relink it all. We try to confine all the media for one project to one folder, so worst case, we'd lasso all the media files, right-click and choose RELINK, and choose that one folder. "In theory," it should just work. Sometimes, just closing the session and re-opening it forces Resolve to go out and check the drive and file paths, and then the session is fine again.

This is insanely complicated for a video editor who has deadlines and just needs a software to know where the video files are . How did this get so messed up? I’ve never had any issues like this in any other software.

Do you foresee them fixing all this code so we don’t have to trouble shoot every single video editing session? It doesn’t make sense

Oh man I had the same problem and try everything. I am on a Macbook Pro M1 and find the Problem...
So you need to go to the System Preferences and than go to decode options. There is a Check for"Decode H.263/H.265 usinf hardware acceleration"

OMG this is so stupid. I deactivate it an now the offline media is online )

hope that help someone here.

Oh man I had the same problem and try everything. I am on a Macbook Pro M1 and find the Problem...
So you need to go to the System Preferences and than go to decode options. There is a Check for"Decode H.263/H.265 usinf hardware acceleration"

OMG this is so stupid. I deactivate it an now the offline media is online )

hope that help someone here.

oh wow my friend I will have to bookmark this and try this, thanks

I have that activated and don't experience the issue.
How can you work smoothly with H.265 without it?