Blackmagic Forum

Hello,

I have a problem after i updated to 18.6.5 Davinci allways crashes on startup project screen.

All my drivers are updated, bios up to date, windows same.

I tried renamed C:\Users\User\AppData\Roaming\Blackmagic Design\DaVinci Resolve and started again and same, crashes after it's show me projects.

If i unnistall and reinstall 18.6.4 everything it's ok, it's working.

You can find my logs and a screenshot here -> https://drive.google.com/drive/folders/ ... sp=sharing

Anyone have any info about this? I tried to mail to support and after 2 weeks no answer

Thank you

You may have to wait for staff to take a look at the logs.

Same here.
I get to the projects screen, less than 10 seconds, crashes out.
Remove and install 18.6.4, no problems.
Glad it's not just me.

neurone wrote:Same here.
I get to the projects screen, less than 10 seconds, crashes out.
Remove and install 18.6.4, no problems.
Glad it's not just me.

My problem was Python312 so I uninstalled Python and now it works (does not hang)... i don't know why.

Luchian wrote:My problem was Python312 so I uninstalled Python and now it works (does not hang)... i don't know why.

Made an account just to let you know this worked; thank you! (still relevant in 18.6.6)

...And Blackmagic, please fix. Not sure how long I can go without having python installed.

No python on my system

This took me forever to solve so I'm posting here and a few other threads for anyone else who's having this issue, but cannot live without Python.

The issue seems to be installing a new version of Python on a system after Davinci Resolve is installed. The application seems to remember across installations which version of Python it originally was linked to, so it continues to try to access that, but something goes wrong with the environment variables so everything breaks, and you hang at the projects screen.

Another symptom is seeing this error below in your debug logs:

Code: Select all

Fatal Python error: init_fs_encoding: failed to get the Python codec of the filesystem encoding
Python runtime state: core initialized
ModuleNotFoundError: No module named 'encodings'

To fix the issue on Windows, go to your System Environment Variables and add a new System variable name: "PYTHONHOME". The Variable value should be the directory of the newest version of Python you have installed. Eg: C:\Python311\

This seems to fix the Python versioning/home directory issue Resolve has and allows the application to start correctly.