- Posts: 1
- Joined: Wed May 08, 2024 5:21 pm
- Real Name: Sean Humm
Wed May 08, 2024 5:33 pm
Issue: Audio is reportedly not working through the controller. Sound is only coming out of the TV only.
Troubleshooting done: We changed the audio output on the Mac to Blackmagic and matched the Premiere 2024 settings to those of a know working edit bay. We opened DaVinci Resolve, started a new project, set the video I/O to Blackmagic, and the audio I/O to default, as there was no option for Blackmagic.
The project played audio through the Genelec speakers, as did the Mac and Premiere. I opened an editor's project in DaVinci Resolve, which played audio through the TV speakers. I attempted to rewire the HDMI and SDI cables directly from the Blackmagic, successfully playing audio from the Mac, Premiere, and a new project in DaVinci Resolve. However, I was unable to route audio from a recent editor's project to the Genelec speakers; it still played through the TV speakers. Since DaVinci Resolve does not offer an option to set the audio I/O to Blackmagic, it continues to route audio through HDMI to the TV. Additionally, we upgraded the Blackmagic software, but this did not resolve the issue with previous projects.
Troubleshooting done: We changed the audio output on the Mac to Blackmagic and matched the Premiere 2024 settings to those of a know working edit bay. We opened DaVinci Resolve, started a new project, set the video I/O to Blackmagic, and the audio I/O to default, as there was no option for Blackmagic.
The project played audio through the Genelec speakers, as did the Mac and Premiere. I opened an editor's project in DaVinci Resolve, which played audio through the TV speakers. I attempted to rewire the HDMI and SDI cables directly from the Blackmagic, successfully playing audio from the Mac, Premiere, and a new project in DaVinci Resolve. However, I was unable to route audio from a recent editor's project to the Genelec speakers; it still played through the TV speakers. Since DaVinci Resolve does not offer an option to set the audio I/O to Blackmagic, it continues to route audio through HDMI to the TV. Additionally, we upgraded the Blackmagic software, but this did not resolve the issue with previous projects.