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DR 19 Public Beta 1 Control Panel Setup App crash

PostPosted: Thu Apr 25, 2024 10:05 am
by Mihail Constantinescu-Fomino
Hello,

the Control Panel Setup does not work after installing DR 19 beta 1 Studio, when either started from DR announcing an available update, nor when started as stand-alone app.
In the later case the error windows is in the attacement,


Thank you for a hint to fix it,

Re: DR 19 Public Beta 1 Control Panel Setup App crash

PostPosted: Thu Apr 25, 2024 2:21 pm
by robwuijster

Re: DR 19 Public Beta 1 Control Panel Setup App crash

PostPosted: Thu Apr 25, 2024 8:18 pm
by Charles Bennett
If you don't have any control panels, in Windows go to Control Panels/Programs and Features, highlight DaVinci Resolve Control Panels and click Uninstall.

Re: DR 19 Public Beta 1 Control Panel Setup App crash

PostPosted: Thu May 16, 2024 10:02 pm
by Mihail Constantinescu-Fomino
Charles Bennett wrote:If you don't have any control panels, in Windows go to Control Panels/Programs and Features, highlight DaVinci Resolve Control Panels and click Uninstall.


Thanks Charles,
I do have the BMD micro control pannel and the editor keyboard, that's why I get the message about the available updates. Is there any possibility to reinstall the Control Panels application?
Best regards,
Mihail

Re: DR 19 Public Beta 1 Control Panel Setup App crash

PostPosted: Fri May 17, 2024 8:36 am
by Mihail Constantinescu-Fomino
Hello,

these are the error messages in the order of appearance when starting the DaVinci Control Panel Setup application:
BMD Control Panel Error Msgs.jpg
BMD Control Panel Error Msgs.jpg (123.51 KiB) Viewed 40 times


At the end are the Qt6xxx DLLs dates as part of the Resolve 19b2 installation.
I assume, based on these error messages, BMD can investigate the problem.
Thanks for the support.